Privacy & data policy
How ProsGrow handles request content on each processing path, and how per-model data policies are represented in the model catalog.
ProsGrow Data Policy
This policy applies to every model on the platform:
- We do not train on your data.
- No durable retention. Prompts and completions are processed transiently and are not durably retained after the response is returned.
- Processing region: United States.
How we enforce it. We never write your prompts or completions to logs, traces, metrics, or the billing database, and we do not use customer content to train, fine-tune, evaluate, or improve models. An automated smoke test asserts the no-prompt/no-completion property against real gateway logs on every deploy. While a request is being served, transient token and cache representations of it may remain in volatile memory until eviction or a cache reset; nothing of it is written to disk.
What is stored durably
- Organization and API-key alias
- Model and immutable served-artifact identifiers
- Token counts, price, status, and request timestamps
- Idempotency key used for retry deduplication
What is never written to durable storage
- Prompts, system messages, or completion text
- Tool arguments or tool results
- Secret API keys or payment-card numbers
- Customer content for model training
Per-model policies
The draft data policy above applies uniformly to every model on the platform — no training on your data, no durable retention, US processing. Each model card restates it. This is a draft under review and is not yet a binding commitment.
Questions and requests
For privacy questions, data requests, or a Data Processing Addendum, contact support@prosgrow.ai. See the trust page and full data-retention exhibit for operational and contractual details.